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Privacy Policy

Last Updated: [10th July 2026]

The Pride Holidays (“we,” “us,” “our”) operates www.theprideholidays.com. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our travel booking services.

1. Information We Collect

Information you provide to us:

  • Name, email address, phone number, and postal address
  • Travel preferences, dates, and destination requirements
  • Payment and billing information (processed securely via third-party payment gateways)
  • Identity/travel documents (passport, ID proof) required for bookings
  • Emergency contact details for tour participants
  • Any information submitted via contact forms, inquiry forms, or WhatsApp/chat

Information collected automatically:

  • IP address, browser type, device information
  • Pages visited, time spent on site, referring website
  • Cookies and similar tracking technologies (see Section 5)

2. How We Use Your Information

  • To process and confirm your tour bookings and travel arrangements
  • To communicate booking confirmations, itinerary details, and updates
  • To coordinate with third-party service providers (hotels, airlines, local transport, guides)
  • To respond to inquiries and provide customer support
  • To send promotional offers and newsletters (only with your consent, and you may opt out anytime)
  • To improve our website and services
  • To comply with legal and regulatory requirements

3. Sharing of Information

We may share your information with:

  • Travel partners: hotels, airlines, transport providers, and local operators necessary to fulfil your booking
  • Payment processors: to complete transactions securely
  • Government/regulatory authorities: where required by law (e.g., for visa processing or permits)

We do not sell your personal information to third parties for marketing purposes.

4. Data Security

We implement reasonable technical and organizational measures (SSL encryption, secure servers) to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies to enhance your browsing experience, remember preferences, and analyze site traffic. You can control or disable cookies through your browser settings; note that some site features may not function properly without them.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, complete bookings, and comply with legal obligations.

7. Your Rights

Depending on applicable law, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent for marketing communications

To exercise these rights, contact us at [contact@theprideholidays.com].

8. Third-Party Links

Our website may contain links to third-party websites (e.g., hotel or airline partners). We are not responsible for the privacy practices of these external sites.

9. Children’s Privacy

Our services are not directed at individuals under 18. We do not knowingly collect personal information from minors without parental/guardian consent as part of a booking.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

For questions about this Privacy Policy or your personal data, contact us: